Terms & Conditions

1. General

  • Ayz Tourism operates as a provider of travel and hospitality services, including tailor-made tours, hotel bookings, and other related travel solutions.
  • These Terms & Conditions apply to all services provided by Ayz Tourism.
  • We reserve the right to update or modify these terms at any time, and such changes will be effective immediately upon posting.

2. Bookings & Payments

  •  All bookings must be made through our official channels.
  • Prices are subject to availability, seasonal variations, and changes without prior notice.
  • A deposit or full payment may be required at the time of booking. Failure to make payment within the agreed timeframe may result in cancellation.
  • Accepted payment methods will be communicated at the time of booking.

3. Traveler Responsibilities

  • Travelers are responsible for ensuring they have valid passports, visas, and other travel documents.
  • It is the traveler’s responsibility to comply with health, safety, and entry requirements of the destination country.
  • Ayz Tourism will not be held liable for issues arising from incomplete or incorrect travel documents.

4. Liability Disclaimer

  • Ayz Tourism acts as an intermediary between travelers and service providers (e.g. hotels, transport operators).
  • While we ensure quality service, we are not responsible for acts, omissions, or defaults outside our direct control.
  • We are not liable for losses, damages, or expenses caused by natural disasters, strikes, political unrest, pandemics, or other events beyond our control.

5. Travel Insurance

  • We strongly recommend travelers obtain comprehensive travel insurance to cover cancellations, medical emergencies, baggage loss, and other unforeseen events.

6. Privacy & Data Protection

  • Personal information collected during bookings will only be used for providing services and will not be shared with third parties except where necessary (e.g., hotels).
  • By using our services, you consent to our data handling practices in line with applicable privacy laws.

7. Governing Law

These Terms & Conditions are governed by and construed under the laws of Türkiye.

8. Contact Us

For questions or concerns about these Terms & Conditions, please contact us:

  • Email: info@ayztourism.com
  • Phone: +90 551 465 09 10
  • Address: Istanbul,Türkiye